Returns & Refund Policy
At MAMAEARTH, we strive to ensure your complete satisfaction with every purchase through our hassle-free return policy. If you are not entirely happy with your order, you can initiate a return within 7 days of delivery for a full refund or exchange.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return.
Package Items
Ensure the products are unused, in their original packaging, and include all tags and invoices.
Pickup Arrangement
Once your request is approved, our courier partner will schedule a pickup from your delivery address within 48 hours.
Quality Check & Refund
After the item reaches our warehouse and passes a quality inspection, your refund will be processed to the original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing